Organization Need People or People Need Organization Essay

With the change magnitude globalization of food markets, competition among market players has let more than severe. In this competitive market, wiz of the most chief(prenominal) factors is the achievement of node satisfaction and excellence in service. Although the design of node satisfaction in customer oriented way is non new, the kinship between customers and corporations has been changing almost daily.Customers be becoming the absolute entity for corporations as the final decision makers for championship deals and purchases of products. All system of ruless populate to serve a customer. Customers be original people, not account numbers or enterprise names. Beca case of this, customer buying decisions are very often made for ruttish reasons. It is therefore most important to recognise customers, their level of satisfaction, and their opinions of an enterprise, as well as their opinions of its competitors, if the enterprise is to grow and improve its market share.SWOT analysis can excessively play a role in understanding customers. Peter Drucker, the highly regarded instruction scholar and writer, stated, The only valid definition of business purpose is to piss a customer. Successful organizations of the future result be those that can provide goods and services to the customers who ask it, where they regard it, and in the quantity and at the price they want it, thereby whoop it uping quite an than merely satisfying customers.Customer delight will lead to loyalty, which is one of the diminutive indicators used to measure the success of a merchandise strategy. Services cannot, however, be performed without several(prenominal) form of relationship between the maker and the consumer and cannot be stored and retained for later use in the way typical of galore(postnominal) tangible goods. Business corporations make efforts to create and provide their customers with higher value added, which consists of elements such as lower prices, additional benefits, and uniqueness in services.With rapid advances in knowledge and communications technology, corporations can take favor of the emerging IT systems to create infrastructure in spite of appearance the organization to improve responsiveness to customer needs and to track those needs, thereby up customer satisfaction significantly. Top management should be aware of how to tap the index of IT to enhance customer services, resulting in infract service quality and streamlining of processes. Here is an example where you can find that why customers are important for the existence of a attach to or organizationEXAMPLE 1 Auto amends companies require education astir(predicate) people who live with you argon car insurers allowed to require information rough the people who live with you for your railroad car indemnification policy? The very idea of an railroad car indemnification association demanding such information from you may seem offensive. lat er all, what business is it of theirs, who lives in your houseparticularly if you are the only person driving force the insure car? Insurance companies must bring a variety of factors before determine the final price of your auto restitution policy.Remember that the insurance provider is not only insuring the price of the car, but to a fault insuring the welfare and well cosmos of each rider involved in a encounter The insurance familiarity will asseverate that anyone who lives in the equal house, and who frequently or irregularly operates the same vehicle as an insured driver, must be accounted for on the policy and must take office as a second driver. Therefore, if a child becomes of legal age, then the insurance partnership will usually avow that he or she is officially added to the policy, unless they turn over their own separate policy.Does the insurance company have the right to ask about other drivers in your home? Definitely. The insurance company is trying to f ind out if they want to invest in your driving safety. as well bear in mind that the subject Highway Traffic Safety administration (NHTSA) requires insurance companies to ask for this information, as this shows the company to be a legitimate and certify insurance provider. Since the insurance company is compulsory to ask this question, they must be assumption an dissolvent pertaining to all members of the immediate family, and their driving history.This information will help the company to assign a proper auto insurance rating, and will ultimately decide the amount of risk involved. Always answer this question truthfully. Though nobody enjoys invading questioning, when it comes to insurance policies, these questions must be answered. After all, you as a primary automobilist want to disclose any accomplishable scenarios to the insurance company well in advance of a contract being signed. Whenever a surprise scenario occurs (something not listed on the policy) then it is usua lly not covered. non truthfully answering questions is tantamount to misrepresentation. This will result in a self-renunciation of all claims and a cancellation of the policy. So you may easily conclude that why organization need people as customers. lets take one more example The trade concept and ism is one of the fairst ideas in marketing, and at the same time, it is also one of the most important marketing philosophies. At its very magnetic core are the customer and his or her satisfaction.The marketing concept and philosophy states that the organization should puree to satisfy its customers wants and needs while conflict the organizations goals. In simple terms, the customer is king. The implication of the marketing concept is very important for management. It is not something that the marketing department administers, nor is it the sole discipline of the marketing department. Rather, it is adopted by the integral organization. From top management to the lowest levels and crossways all departments of the organization, it is a philosophy or way of doing business.